Get Complete IT Tickets from Clinicians the First Time
Incomplete Healthcare IT tickets can cause weeks of lost time going back-and-forth clarifying before any work or triage is even conducted.
How It Works
Fast EHR Changes Start with
Great Intake
From intake to resolution, Tikva adapts to your real-world workflows
Faster Ticket Resolution
Faster Ticket Resolution
Move from request to solution without chasing clarification delays.
Integrates with Your Ticketing System
Integrates with Your Ticketing System
Complete ticket automatically routes in ServiceNow, JIRA or any of 37+ platforms, all HIPAA compliant
Built for Busy Clinicians & IT
Clinicians get answers faster with less effort. Just natural conversation that understands clinical language.
How It Works
Fast EHR Changes Start with
Great Intake
From intake to resolution, Tikva adapts to your real-world workflows
Faster Ticket Resolution
Move from request to solution without chasing clarification delays.
Integrates with Your Ticketing System
Complete ticket automatically routes in ServiceNow, JIRA or any of 37+ platforms, all HIPAA compliant
Built for Busy Clinicians & IT
Clinicians get answers faster with less effort. Just natural conversation that understands clinical language.
The EHR Optimization Crisis
The EHR Optimization Crisis
Hospital IT teams are managing an insatiable stream of optimization requests: workflow tweaks, report modifications, and system adjustments critical for patient care. Your team knows how to deliver. But every change requires governance approvals, testing cycles, and end user education. Meanwhile, maximizing your EHR investment means staying current with quarterly vendor updates and new capabilities. Clinicians juggling patient care with change requests need faster responses than the current intake process allows.
The challenge isn't capacity, it's lost time. Innovation projects wait their turn. Strategic initiatives compete for attention. Your team works hard, but the backlog grows faster than traditional processes can handle. Clinicians want to see their EHR work better for them.
The conventional solution? Add more headcount. But what if there's other ways to unlock your existing team's capacity while reducing their frustration?
Tikva helps you realize the full potential of your EHR investment. Starting at the beginning: ticket intake. Tikva gathers complete context upfront from clinicians, eliminating the back and forth that consumes time for everyone. Your team focuses on delivering solutions, not clarifying requirements.
The EHR Optimization Crisis
Hospital IT teams are managing an insatiable stream of optimization requests: workflow tweaks, report modifications, and system adjustments critical for patient care. Your team knows how to deliver. But every change requires governance approvals, testing cycles, and end user education. Meanwhile, maximizing your EHR investment means staying current with quarterly vendor updates and new capabilities. Clinicians juggling patient care with change requests need faster responses than the current intake process allows.
The challenge isn't capacity, it's lost time. Innovation projects wait their turn. Strategic initiatives compete for attention. Your team works hard, but the backlog grows faster than traditional processes can handle. Clinicians want to see their EHR work better for them.
The conventional solution? Add more headcount. But what if there's other ways to unlock your existing team's capacity while reducing their frustration?
Tikva helps you realize the full potential of your EHR investment. Starting at the beginning: ticket intake. Tikva gathers complete context upfront from clinicians, eliminating the back and forth that consumes time for everyone. Your team focuses on delivering solutions, not clarifying requirements.
We're solving the EHR optimization backlog crisis and we're starting at the beginning with the intake experience.
We're solving the EHR optimization backlog crisis and we're starting at the beginning with the intake experience.
We're solving the EHR optimization backlog crisis and we're starting at the beginning with the intake experience.